Answers about Kidera
Pricing, privacy, your journal, and how we use AI — in plain language.
Is Kidera free to start?
Yes. You can create a journal and add unlimited entries on the free plan. Upgrade to Pro when you want unlimited Ask Kidera questions, partner sharing, priority support, and other Pro-only features.
What does Pro include?
Pro includes unlimited Ask Kidera AI questions, the ability to invite your partner to the same journal, priority support, weekly family summaries, and everything in Free — your memories stay private and exportable.
Can I switch between monthly and yearly billing?
Yes. You can change your billing period from your account settings. Yearly plans are priced to save compared to paying month to month.
How do I cancel?
You can cancel Pro from your account settings in a few clicks. You keep access through the end of your billing period, and you can always export your journal before or after canceling.
Do you offer refunds?
We want you to be happy with Kidera. Contact help@kidera.co if something is not working as expected — we will work with you on a fair resolution, including refunds where appropriate under our terms.
Built for parents, not for advertisers
Kidera is a private family journal. Your photos and stories are for you and the people you invite — not a feed, not an ad product. Pro adds power features like unlimited Ask Kidera and partner sharing while keeping the same privacy promises.
Is my family's journal data private?
Yes. Your journal is private to you and people you invite. We do not sell your data or use your photos and memories to train public AI models. See our Privacy Policy for details on how we process and store information.
Can my partner and I share one journal?
Pro subscribers can invite one partner to share the same journal so you both add entries, photos, and milestones in one place. Free accounts are single-user.
Is there a mobile app?
Kidera runs in the browser and works great on phones and tablets. On iPhone you can Add to Home Screen for a full-screen experience; native iOS and Android apps are on the roadmap.
Can I export or download our memories?
Yes. You can export your posts and media when you want a backup or before closing an account. Your family's story should never be locked in one place.
How does Ask Kidera use AI?
Ask Kidera uses AI through secure APIs to power features like search and photo descriptions inside your journal. Your content is processed to run your features — not to train third-party models for other users.
Start your free family journal
Capture milestones, search memories, and keep early years in one private place. Upgrade to Pro when you want unlimited Ask Kidera and partner sharing.